As we start the new year, begin working on your listening skills.
When you have good listening skills, you not only "hear" what's being said but also listen to the whole message. Because of this, you enable others to express themselves fully.
Use active listening techniques so that you give people your full attention and look out for the nonverbal elements of their message.
Take your listening skills to the next level with empathic listening. When appropriate, embrace silence and make an effort to see things from other people's perspectives.
